The Better Business Bureau (BBB) and Online Surveys

The Better Business Bureau is an organization which serves to act as a neutral liaison between consumers and companies when conflicts arise. The BBB was founded in 1912 and has over 130 offices in the USA, Canada, and Puerto Rico.

The BBB offers two types of seals businesses can earn:

• Certified Participant of the BBBOnLine Privacy Program
  This seal is awarded to businesses that adhere to the standards set out by the BBBOnLine program, which include having the online privacy notice meet rigorous privacy principles, completing a comprehensive privacy assessment, monitoring and review by a trusted organization, and participation in the programs consumer dispute resolution system.

• BBBOnLine Reliability Participation Confirmed
  This seal assures users that the company displaying this award has made a commitment to high levels of ethical business practices and customer satisfaction, the company has been in business for more than one year, they have a satisfactory record with the Better Business Bureau and are committed to work with customers and the BBB to resolve matters in the case of a dispute. ...Back to legitimate survey providers.

The following online survey companies bear the following BBB seals:

	Certified Participant of the BBBOnLine Privacy Program	BBBOnLine Reliability Participation Confirmed
E-Poll Rewards	-
American Consumer Opinion	-
Global Test Market	-
Nielsen Net Ratings		-
SurveySavvy
SurveySpot	-

Just because an online survey company does not bear a BBB seal, does not mean that they are illegitimate. BBB seals must be purchased, and some businesses do not wish to incur the expense.

Here at SurveyBounty.com, 5 criteria we recommend consumers use before registering with an online survey panel include:

•  Privacy Policy on Website
•  Certified Participant of the BBBOnLine Privacy Program
•  Site Privacy Statement Reviewed by TRUSTe
•  WebTrust for Online Privacy Seal of Assurance
•  BBBOnLine Reliability Participation Confirmed

 If a survey panel fulfills 2 out of the 5 criteria, it is likely this survey panel is legitimate.
 Panels with less than 2 checkmarks should be researched further before joining.

Click here for a list of legitimate online surveys.

 Back to Online Survey Information